Frequently Asked Questions

How can cloud199 offer such large capacity at such low price?

  • cloud199 has developed a patent pending technology which offers a speed of a super fast computer at a cost of the conventional cloud.

How different is cloud199?

  • cloud199 helps you to get rid from all your worries of about storage space, frequent backups, high bandwidth etc and offers you absolute peace of mind. You as a customer also need not to worry about risk of assumptions while planning a project and even the disaster recovery. Customers also do not have to worry about how storage unites to keep the precious data safe and secure, RAM, and how bandwidth sizing is done, allowing you to focus on boosting the efficiency of business through implementing technology rather than building a datacenter and operating the same.

What is the virtualization platform used for?

  • cloud199 has developed a patent pending technology which offers a speed of a super fast computer at a cost of the conventional cloud.

Resiliency, BCP?

  • cloud199 is developed on a technology based on a N+N datacenter design along with along with Disaster recovery options with no single point failure at a different seismic zone (500 km's apart).

How can I deploy Load Balancers & Firewalls?

  • cloud199 offers two ways to implement Load Balancers & Firewalls Configurations, customer has a choice to go with traditional and conventional hardware based approach or a software based approach to Load Balancers & Firewalls.
    Hardware based LB/FW is charged at additional cost, depending on hardware used whereas Software based LB/FW is provided free of cost by cloud199.

cloud199 Backup?

  • cloud199 offers two types of backups, Hypervisor Layer / Snapshots copy of the virtual machine / Server. Data layer Database, Files, Folder Automatic, Encrypted, Compressed backups.

Certifications & Compliance?

  • cloud199 is SSAE, SAS 70, PCI certified cloud service provider and helps customers achieve higher compliance and regulatory levels.

Service Level Agreement?

  • cloud199 offers 100% availability when choosing a disaster recovery option.

What will happen if my Cloud Server messes up?

  • If your cloud server gets messed up, cloud199 offers you complete authority you to modify your server solution as per your need for example you can restart/reboot your server, restore from a backup or can even delete your server and start from the scratch. Not only this it also allows you to boot your server into an emergency rescue mode and try to fix the problem if required. There are many other solutions to recover from a disaster position, but the best option is to take regular backups and always to take a backup before making any major configuration change or before installing new software.

What Cloud Server offers me to do?

  • cloud199 offers you the complete root level control to do anything you want to (within the law and our Acceptable Use Policy, of course)! The cloud199 Cloud Server solution is a fully unrestricted, offers root/Administrator level access, Linux or Windows environment. Any application or service that can be run from a physical or a dedicated-unmanaged server can be easily run from your Cloud Server.

How can I reinstall a different distribution or start over?

  • Yes, of course you can. By simply clicking on the rebuild button in the CPanel you will be able to select a new distribution. Please make sure to have a complete server backup of your precious data as this process will completely destroy any data that is on the server. The rebuild process also allows you to save your IP address.

What types of applications can a cloud server run?

  • Cloud server is apt to run all types of applications. But it doesn't mean it's a good idea. For example, if there's little reason to run a desktop disk defragmentation or systems analysis tool in the cloud, because you want the application sitting on the desktop, dedicated to the system with little to no latency, says Pund-IT analyst Charles King.

So is my cloud server still dedicated to me?

  • Yes, your cloud server serves as a dedicated to you! Different server providers use different virtualization technology and they all have different ways of creating virtual servers. cloud199 uses Xen approach which offers you a true enterprise grade virtual dedicated server environment including with all the dedicated resources of your own. Unlike shared hosting, cloud199 complete root access of the server and customer can easily customize to their needs.

Can I use all the resources I pay for?

  • Resources you are quoted for are 100% dedicated to your cloud server.

How many websites can I host on my cloud VPS?

  • cloud199 allows you to host unlimited websites on your cloud server. You just need to take care the size allotted to a particular website as of course the size of your cloud server is always sufficient for the amount of resources your websites is using. You are also free to upgrade or downgrade your cloud server any time to make it best suit to the number of sites you want to host.
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